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Helping you prevent complaints
Read our annual report for 2024-25
Find out more about how this legislation will change legal services complaints and regulation in Scotland
Information for lawyers on how to manage the risk of complaints
Read about what to expect when using a lawyer, plus detailed information on specific work areas
The Scottish Legal Complaints Commission (SLCC) has reported a continued upwards trend in complaint numbers over the past several years.
A solicitor’s failure to comply with regulators and court orders “undermines the status of the profession” according to the Court of Session.
The SLCC is consulting on a draft Regulatory Statement to guide its work as it implements the Regulation of Legal Services (Scotland) Act 2025.
The SLCC has been revalidated as a complaint handler member of the Ombudsman Association, a professional association for UK and other ombudsman schemes.