What we do and how it works
For consumers
We have the power to put things right
For lawyers
Helping you prevent complaints
The power of mediation
Also on our website
Annual Report
Read our annual report for 2024-25
Regulation of Legal Services (Scotland) Act 2025
Find out more about how this legislation will change legal services complaints and regulation in Scotland
Practitioner guidance, advice and tips
Information for lawyers on how to manage the risk of complaints
Consumer guides
Read about what to expect when using a lawyer, plus detailed information on specific work areas
News
Minister hears about work underway to implement improvements to legal regulation and complaints
The SLCC today welcomed the Minister for Victims and Community Safety, Siobhian Brown MSP, to its offices to hear about work underway to improve Scotland’s legal services regulation and complaints system.
SLCC launches 2026-27 budget and operating plan consultation
Rising complaint numbers and implementation of new legislation are the driving factors behind the Scottish Legal Complaints Commission’s 2026-27 budget, published for consultation today.
SLCC report details a year of challenge and change
The Scottish Legal Complaints Commission (SLCC) has reported a continued upwards trend in complaint numbers over the past several years.
Failures to comply “undermine the status of the profession”
A solicitor’s failure to comply with regulators and court orders “undermines the status of the profession” according to the Court of Session.