skip to main content
Scottish Legal Complaints Commission
Scottish Legal Complaints Commission
submit search
Change contrast
toggle search
submit search
Home
Your complaint
Close
Your complaint
Start your complaint
Online complaint form
Case studies
Close
Case studies
Amy's story
Nisha's story
Jackie's story
Colin's story
Amir's story
Rachel and Matt
Paul's story
Other cases
Complaints Process
Close
Complaints Process
Eligibility
Mediation
Investigation
Determination
Action we might take
Appeal a decision
Further information
Close
Further information
Time limits
Third Party Complaints
Other types of complaint
Close
Other types of complaint
'Handling' complaints
Close
'Handling' complaints
What is a handling complaint?
When can I complain
Handling complaint process
What we can and can't do:
Our recommendations
Make a handling complaint
Alternative Business Structures
Complaining to a lawyer
Need advice?
Complaint forms
Fees and billing
My lawyer has gone out of business
Frequently Asked Questions
For lawyers
Close
For lawyers
Guidance & Advice
Close
Guidance & Advice
Formal guidance
General advice
Complaints training
FAQs
'Handling' complaints
Close
'Handling' complaints
What is a handling complaint?
What action can we take?
Making a handling complaint
When can I complain
Handling complaint process
Our recommendations
Useful information
The SLCC levy
Stay up to date
Decisions Database
Resources
Close
Resources
Legal words explained
SLCC Videos
Useful Links
Leaflets
Other languages
Consumer guides
Decisions Database
About us
Close
About us
Who we are
Close
Who we are
Our Board
Close
Our Board
Board Meeting Minutes
Responsibilities of Members
Senior staff
Equality
Our Performance
Close
Our Performance
How to read our Statistics
Oversight & Research
Close
Oversight & Research
Research & trends in practice
Close
Research & trends in practice
Client Protection Fund
Audits & Trends Analysis
Close
Audits & Trends Analysis
Law Society of Scotland audits
Faculty of Advocates audits
Our History
Close
Our History
Reimagine Regulation
Close
Reimagine Regulation
Reimagine Regulation - Background
Our annual report
How we are funded
Close
How we are funded
Our budget
Previous budgets
Our annual accounts
Previous annual accounts
Consumer Panel
Close
Consumer Panel
About the Panel
Panel members
Consumer principles
Meeting minutes
Vulnerable consumers
Registers of Interest
Consultations
Demographics
Careers
Close
Careers
Our Recruitment Process
Close
Our Recruitment Process
Interview Guidance
Equal Opportunities
Job Applicants’ Privacy Notice
Employment relationship privacy notice
Working at the SLCC
Close
Working at the SLCC
Investigation
Clerking
Oversight
Finance and Corporate Services
Staff Benefits
Current vacancies
Close
Current vacancies
Complaints Team Member Vacancy
Rules, policies and publications
Close
Rules, policies and publications
Law Society of Scotland consultation on Practice Rules 2019
Board member expenses
Gifts & Hospitality Registers
Scheme of Delegation
Risk Management Policy
Commissioners Payments and Reimbursement of Expenses Scheme
Staff Code of Conduct
Members' Code of Conduct
Board Standing Orders
The SLCC's Governance Arrangements
Biodiversity Reporting
Public Services Reform Act
Previous versions of Rules
Policies
Our Rules
Law Society of Scotland consultation on Entity Regulation and Charging
Law Society of Scotland consultation on price transparency
Law Society of Scotland consultation on Principles and Outcomes Focused Regulation
Law Society of Scotland consultations on Regulation in the 21st Century
Scottish Government Consultation on Scottish Court Fees
Scottish Government Consultation on the Draft Gender Representation on Public Boards (Scotland) Bill
Scottish Government’s consultation on the Licensed Providers Regulatory Scheme proposed by the Law Society of Scotland
Board Member Register of Interests
SSDT consultation on standard of proof
Post-legislative scrutiny of the Freedom of Information (Scotland) Act 2002
Privacy
Close
Privacy
Privacy Notice
Under 16s' Privacy Notice
Cookies List
Contact us
Close
Contact us
Accessibility
Close
Accessibility
Other languages
Complain about our service
Freedom of Information
Close
Freedom of Information
Exemptions
Charges
Right to Appeal
Environmental Requests
Reuse of Public Sector Information
Home
About us
Rules, policies and publications
Post-legislative scrutiny of the Freedom of Information (Scotland) Act 2002
Post-legislative scrutiny of the Freedom of Information (Scotland) Act 2002
FOIA Submission SLCC.pdf
58kb
This site uses cookies. Full details can be found in our
Cookie Policy.
Accept cookies
