In addition to dealing with complaints, we provide a best practice service for legal practitioners. We hold data on around 12,000 complaints and we want to build a culture of learning from complaints so that common problems can be avoided.
Guidance & Advice
Read our guidance and advice on how to prevent complaints, and handle them if they do arise.
We regularly deliver training on complaints to legal professionals. Find out more.
We deal with complaints about how the professional bodies have handled conduct complaints.
Policies and procedures to make yourself familiar with if we are dealing with a complaint about you or your firm.
The SLCC levy
Find out more about the annual levy, paid by members of the legal profession to fund the SLCC.