We are happy to give you advice on the process of making a complaint to us.
Unfortunately, there are some things we can't give advice on. These include:
- Help with an ongoing legal case or transaction
- General questions about legal processes
- Finding/recommending a new solicitor
Here are some other organisations who may be able to help:
You may want to take independent legal advice. You should be aware, however, that there may be costs involved.
Alternatively, you may wish to contact your local Citizens Advice Bureau or one of the following organisations which offers free legal advice:
Citizens Advice Scotland
University of Edinburgh
The University of Edinburgh offers a free legal advice centre.
Tel: 0800 073 0150 (voicemail)
Strathclyde University offers a free law clinic
0800 073 0150
The Legal Services Agency
The Legal Services Agency is a law centre and charity providing legal advice
Tel: 0800 316 8450/0141 353 3345
Glasgow Caledonian University
Glasgow Caledonian Unviversity offers a pro-bono law clinic.
Tel: 0141 331 8070 or 0141 331 8098
Robert Gordon University
Robert Gordon University offers a free law clinic.
Tel: 01224 263408
University of Aberdeen
The University of Aberdeen offers a free law clinic.
Tel: 01224 272 434
We are independent and impartial, so it's not appropriate for us to give you advice on finding you a solicitor to take your case to. However, the web pages below might be helpful:
You may wish to refer to the “Find a Solicitor” page on the Law Society of Scotland (LSS) website (www.lawscot.org.uk) where you can search for a solicitor by location, area of work or specialism. Alternatively, you can contact the LSS on 0131 226 7411.
If you wish to find a solicitor who can offer assistance through legal aid, you can refer to the “Find a Solicitor” page under the “Information for the Public” section of the Scottish Legal Aid Board (SLAB) website (www.slab.org.uk). Alternatively, you can contact SLAB on 0131 226 7061.
The SLCC does not have the power to quash a criminal conviction. If you have been convicted of a crime in a Scottish court and you believe that a miscarriage of justice may have occurred in the conviction or the sentence imposed, then the Scottish Criminal Cases Review Commission (SCCRC) may be able to assist in reviewing your case: