Corporate Services Apprentice Vacancy
Salary £23,5000 – 25,000 (all offers will be made at £23,500)
Closing date Midnight 4 August 2024
Location Office Based (Office is based in central Edinburgh)
Pattern 35 hours per week, this includes 20% study time.
We accept flexible working requests from day 1 and are happy to discuss flexible working patterns, these must suit both, us an organisation and yourself.
We’re looking for a Corporate Services Apprentice to join our team at the Scottish Legal Complaints Commission. We help resolve issues raised by the public about work carried out by Scottish lawyers.
We are an equal opportunities employer and we’re open on both professional and work experience. We want to build a diverse team, so would positively encourage applications from all candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, pregnancy or maternity.
We help hundreds of people a year. Our team reach decisions which make a difference to people’s lives. In some cases we award compensation and explain why the level of service fell short. In others our independent review of the situation shows the lawyer did all they could, giving the client and lawyer confidence the concerns have been addressed.
We’re a small team of around 60 staff, which makes for a close, friendly team to be a part of. We deliver serious work, but we also have a great deal of fun as a team. It also means there are great opportunities to get involved in different aspects of what we do, from driving improvements in our customer service, to running sprints to test new ways of working. We are always improving and innovating. You’ll be involved in designing and testing new approaches, and will move between teams and different types of work to help build knowledge and ensure we can deliver our objectives.
The Corporate Services Apprentice role is a fantastic opportunity to join the SLCC’s Corporate Services Team. Our Team is made up of eight area’s: Administration, Corporate Governance, Digital, Finance, Health & Safety, HR, IT and Office Management.
What will I learn?
As a Graduate Apprentice you will study for your degree alongside your job, spending approximately 80% of your time in work and 20% in university. This unique combination offers an integrated experience, where practical skills and knowledge gained during the university days can be embedded in your working practices. Skills learned directly in the workplace are aligned with and can be applied to coursework and assessment. This allows you to attain an honours degree in 4 years, the same time as traditional full-time students.
The BA (Hons) Business Management Graduate Apprenticeship allows you to enhance your skills and improve career prospects while developing your business mindset. You'll explore the internal structures and strategies which businesses adopt in response to key external drivers for change that impact upon them. You will develop your effective business and management skills by balancing theory with your day-to-day work in your organisation. In this degree you will put learning into practice and will solve problems on real projects in your workplace, applying your learning to the world of work.
The Business Management Graduate Apprenticeship is mapped to provide dual accreditation with Chartered Management Institute (CMI). This means graduates can also receive a professional Level 5 Diploma in Management & Leadership, with no additional work needed.
During your time working as a Graduate Apprentice with us, you will:
- Working with our Corporate Services team to deliver support in areas such as Corporate Governance, Digital, Finance, Health & Safety, HR, IT and Office Management. This may include working on IT focused projects, new starter checks and onboarding, processing invoices and petty cash.
- Processing incoming and outgoing mail.
- Providing a professional, friendly and welcoming reception service for colleagues, visitors and contractors.
- Assisting with meeting room management i.e. bookings, furniture set up, AV equipment set up, hospitality and catering and assisting with event organisation.
- Carrying out and logging routine housekeeping checks.
- Inputting purchase orders into the electronic finance system and keeping all supplier paperwork in good order to ensure invoices are reconciled prior to payment.
- Inputting sales invoices into the electronic finance system.
- Inputting information into spreadsheets and databases to ensure information is accurate and up to date.
- Being part of a team that is committed to excellence and dedicated to providing a first class business support service.
- Be motivated by helping other people, and creating an office environment that welcomes and supports staff and visitors, and processes which help make other people’s job easier and to deliver the best work for our customers
What qualification or qualities are required?
To meet the Standard Entry Requirements you must have EITHER:
- Four SQA Highers at Grade BBBB. National 5 grade C in Maths/Lifeskills Maths/Applications of Maths and English are required if not taken at Higher
- A Foundation Apprenticeship in a relevant subject at SCQF Level 6 plus two SQA Highers
- A Modern Apprenticeship at SCQF Level 6-7 in a related discipline
- HNC with C in the graded unit in a related discipline
- Sufficient recognition of prior learning (RPL) through industry-related experience, qualifications, and informal learning. RPL applications are considered on an individual basis
You must be able to provide proof of any qualifications stated on your CV to meet university entry requirements.
Advanced entry into Year 2 or 3 is possible for students with suitable qualifications. If applying for advanced entry, you will need to provide sufficient evidence of qualifications and experience through our process of Recognition of Prior Learning (RPL). Applications are considered on an individual basis.
You must be able to provide proof of any qualifications stated on your CV to meet university entry requirements.
You’ll also have 42 days paid holiday, including public holidays (pro-rata for less than 35 hours a week). We also offer a Group Self Invested Personal Pension, company sick pay scheme, life assurance, cycle to work scheme, travel loan scheme, volunteer days and a confidential employee assistance programme offering free advice and support across a range of work and personal issues.
We also pride ourselves on being an enjoyable place to work, with a supportive environment, opportunities for self-development, staff charity events and the chance to socialise. We have a staff-led Wellbeing and Inclusion Group. In our last staff survey, 84% of colleagues said they would recommend the SLCC to friends as a place to work, and 97% said we were a fair place to work.
To apply for this role, please submit your CV and a covering letter explaining why you are interested in a role and what you will bring to it (a maximum of 300 words) by Midnight 04 August 2023. In-person interviews will be held in Edinburgh on Friday 16 August.
Please note if your application is unsuccessful at the assessment sifting stage, the SLCC cannot provide feedback on applications.
Please read our employment relationship privacy notice here to find out what we will do with your personal information and how we will keep it safe.
Supporting Documents
Below are supporting documents for the Corporate Services Apprentice position. Please take time to read over these to aid your application.