News
Draft Determination Rule Change
The SLCC has announced a change to its rules to remove the draft determination stage from the complaints process.
SLCC Budget 2014-2015
The SLCC laid its annual budget for 2014-2015 before the Scottish Parliament today.
The budget shows that the SLCC is continuing to become more efficient and effective. It also outlines plans to increase the share of costs borne by practitioners who have complaints upheld against them.
Scottish Legal Complaints Commission consults on Rules change
The SLCC has opened a consultation on a change to Rules 13 and 14 of the SLCC Rules.
Scottish Legal Complaints Commission launches "Buying or Selling your Home: a guide for legal consumers"
The Scottish Legal Complaints Commission have released a guide for the public - on the legal aspects buying and selling a home. “Buying and Selling your Home – a Guide for Legal Consumers” draws on the Commission’s five years of experience handling complaints to give six practical tips for Scottish consumers on using a solicitor to buy or sell a home.
Scottish Legal Complaints Commission consults on 2014-2015 budget
The SLCC has opened its annual consultation on its budget and operational plan for the next financial year.
Scottish Legal Complaints Commission responds to BBC Scotland Investigates: Lawyers Behaving Badly
On Wednesday night, the BBC screened the latest BBC Scotland Investigates: “Lawyers Behaving Badly”. The programme investigated the regulation of the legal profession in Scotland and the role of the different organisations involved. We welcome the programme for raising some important issues.
SLCC analyses five years of legal complaints
Research to be revealed alongside the Scottish Legal Complaints Commission’s Annual Report shows an improving picture for Scotland’s legal profession and for consumers of legal services.
Annual Report 2013
The Scottish Legal Complaints Commission laid its fifth Annual Report before the Scottish Parliament on 17 December 2013.
SLCC Budget for 2013-2014
The SLCC laid its Budget for 2013-2014 before the Scottish Parliament on 29 April 2013.
Non Lawyer Member Appointed to the Scottish Legal Complaints Commission
We are pleased to announce the appointment of Kevin Dunion as a non lawyer member to the SLCC. The SLCC is the single gateway for complaints against legal practitioners operating in Scotland. It investigates and resolves complaints about inadequate professional service; refers conduct complaints to the relevant professional body and provides oversight of complaint handling across the profession. The SLCC also promotes and advises on good complaint handling and makes recommendations to promote good legal practice in Scotland.
Appointment of new Chair
We are pleased to announce the appointment of Bill Brackenridge as Chair of the SLCC. The appointment will be for five years. He replaces Jane Irvine, the first Chair of the SLCC, who served from 1 January 2008 to 31 December 2012.
Review of the Law Society of Scotland’s timescales in relation to conduct complaints handling
In November 2012 the SLCC concluded a review of the Law Society of Scotland’s timescales in relation to conduct complaints. The review concluded that the SLCC Board could take 'reasonable assurance' in the Law Society's overall complaints handling system but recognised that the processes, procedures and controls under review could benefit from a number of improvements.