New SLCC office address

The SLCC is moving office. From 4 September its new address will be Scottish Legal Complaints Commission, Capital Building, 12-13 St Andrew Square, Edinburgh, EH2 2AF. The organisation’s email addresses, phone numbers and DX number are unchanged.

The organisation is downsizing its office space, following a substantive programme of work to develop new ways of working, investment in upgraded IT infrastructure and a drive to digital to improve efficiency and reduce the need for physical storage. The move will achieve a £500,000 saving in costs over the next five years. The organisation is urging firms to continue to use digital means of contact wherever possible, but to use the above address for any necessary postal correspondence from 4 September 2023.

Firms are also reminded that Rule B4.2.f requires them to signpost clients to the SLCC in their letters of engagement/ terms of business letters, setting out the SLCC’s current contact details, so these should also be updated at this time.