SLCC provides update on Conduct Trends Analysis report

The SLCC has provided an update on its Conduct Trends Analysis report, which was published in April 2015.  The report focussed on identified trends in conduct complaint handling by the Law Society of Scotland (LSS) over 6 years.  Following a formal response from the Law Society of Scotland in September 2015, and further discussions since then, the update provides a summary of our recommendations and the Law Society of Scotland’s responses as well as some learning points.

You can read the Conduct Trends Analysis report and the update here:

Conduct complaints about Scottish solicitors: Trend analysis report