SLCC release new consumer guides on wills and executries
As Will Aid month comes to an end, the Scottish Legal Complaints Commission (SLCC) has released two new guides for consumers – on making a will and on dealing with executries.
The guides aim to keep consumers informed on what to expect from their lawyer – helping them keep in control and stopping problems from happening. They draw on the SLCC’s knowledge of the commonest occurring issues in wills and executries, taken from the 8,000+ complaints handled by the SLCC since it opened in 2008 – wills and executries is one of the top four business areas for complaints to the SLCC.
The guide on wills covers:
- Preparing before you meet your solicitor
- At the meeting, be clear about what you expect
- Things to consider once your will has been drafted
- How to complain if you’re not happy
The guide on executries covers:
- Roles and responsibilities
- Timescales
- Communication
- Costs
- How to complain if you’re not happy
SLCC CEO Neil Stevenson said, “These guides are a great resource for consumers. There is so much to think about when making a will, including things people might not consider – such as what is to happen to ‘digital assets’ such as social media when they pass away.
“While the death of a loved one is always upsetting, understanding more about making wills and how executries work can help avoid extra distress.”