News
SLCC welcomes Scottish Government’s response to the Roberton review of the regulation of legal services
The SLCC welcomes today’s response by the Scottish Government to the Roberton review of the regulation of legal services published last year.
SLCC complaints levy increases to 5000 from 1st July – but there is a reduced levy
This is a reminder from the SLCC about an increase in the ‘complaints levy’ charged when the SLCC’s determination committee upholds a complaint of inadequate professional service.
SLCC publishes 2019-20 budget consultation responses
The SLCC has published responses to its 2019-20 budget consultation. The consultation proposed a shift to a new funding model, freezing costs for the majority of lawyers, and moving the...
SLCC consults on levy changes to tackle increasing complaints and to keep delivering improvement in complaint handling times
Today, the Scottish Legal Complaints Commission (SLCC) has launched its annual budget and operating plan consultation. This includes proposed levies for the 2019-20 year. Following on themes from the independent...
SLCC launches new guide for solicitors on family law
The Scottish Legal Complaints Commission (SLCC) has launched a new guide to help solicitors avoid the most common complaints in relation to family law. The guide – based on the...
SLCC highlights work on improvement in annual report
The SLCC has highlighted an improving picture in its complaints handling, as it publishes its annual report and annual accounts which were laid before the Scottish Parliament earlier today.
SLCC welcomes proposed radical reform of legal regulation as ‘long overdue’
The Scottish Legal Complaints Commission (SLCC) welcomes the radical recommendations for reform made today by Esther Roberton in her report as chair of the independent review of the regulation of legal services in Scotland.
SLCC introduces new complaint levy policy
The SLCC has introduced a new Complaint Levy Policy.
SLCC Appoints Advisory and Litigation Panel Firms
The Scottish Legal Complaints Commission has appointed three law firms to its advisory and litigation panel following a competitive tender process run through the Public Contracts Scotland portal.
SLCC responds to price transparency consultation
The Scottish Legal Complaints Commission has submitted its response to the Law Society of Scotland’s consultation on price transparency.
The response recommends that price transparency should be the default. It also recommends that the Law Society promotes a standardised format for website and offline pricing information.
SLCC releases new easy read and plain English materials for consumers
SLCC releases new easy read and plain English materials for consumers
SLCC launches new guide for solicitors on preventing complaints
The Scottish Legal Complaints Commission (SLCC) has launched a new guide to help solicitors avoid the most common complaints.
The short guide – based on the SLCC’s experience of real cases – outlines ten steps which solicitors can take to avoid the most common complaint scenarios.