Law Society of Scotland consultation on price transparency

We are grateful for the opportunity to respond to the Law Society of Scotland’s consultation on price transparency.

Issues around pricing occur frequently in complaints made to us.  We have also commented on price transparency in our #ReimagineRegulation papers in 2016 and in `our evidence submission to the Independent Review of the Regulation of Legal Services in 2018.

In this response, we will:

• Set out some of the issues around price transparency we see in complaints.
• Revisit some of our earlier comments on the issue in our #ReimagineRegulation work.
• Consider evidence from England and Wales.
• Give some recommendations on price transparency.

Our responses to the specific consultation questions are in the Appendix.