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For lawyers
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Guidance advice and tips
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- Improve your complaints process - statutory guidance
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Guidance advice and tips
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About us
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Who we are
- Our Board
- Senior staff
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Our annual report
- 2023-24 Annual Report Chair Foreword
- 2023-24 Annual Report CEO’s introduction
- 2023-24 Annual Report The SLCC at a glance
- 2023-24 Annual Report Our 2020-24 strategy
- 2023-24 Annual Report Our Board
- 2023-24 Annual Report SLCC Consumer Panel
- 2023-24 Annual Report Our performance and improvement
- 2023-24 Annual Report Our customer service and accessibility
- 2023-24 Annual Report You said, we did
- 2023-24 Annual Report Our oversight and outreach work
- 2023-24 Annual Report Our work on policy and reform
- 2023-24 Annual Report Our organisation
- 2023-24 Annual Report Our people
- 2023-24 Annual Report Our contribution to national performance
- 2023-24 Annual Report Our statistics
- 2023-24 Annual Report CEO’s closing remarks
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Previous annual reports
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SLCC annual report 2022-23
- 2022-23 Annual Report Chair Foreword
- 2022-23 Annual Report CEO’s introduction
- 2022-23 Annual Report The SLCC at a glance
- 2022-23 Annual Report Our Board
- 2022-23 Annual Report SLCC Consumer Panel
- 2022-23 Annual Report Our performance and improvement
- 2022-23 Annual Report Our customer service and accessibility
- 2022-23 Annual Report Our oversight and outreach work
- 2022-23 Annual Report Our work on policy and reform
- 2022-23 Annual Report Our organisation
- 2022-23 Annual Report Our people
- 2022-23 Annual Report Our contribution to national performance
- 2022-23 Annual Report Our statistics
- 2022-23 Annual Report CEO’s closing remarks
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SLCC Annual Report 2021-22
- 2021-22 Annual Report Chair Foreword
- 2021-22 Annual Report CEO’s introduction
- 2021-22 Annual Report The SLCC at a glance
- 2021-22 Annual Report A year of change and more to come
- 2021-22 Annual Report Our Board
- 2021-22 Annual Report SLCC Consumer Panel
- 2021-22 Annual Report Our performance and improvement
- 2021-22 Annual Report Our customer service and accessibility
- 2021-22 Annual Report Our oversight and outreach work
- 2021-22 Annual Report Our people
- 2021-22 Annual Report Our contribution to national performance
- 2021-22 Annual Report Our statistics
- 2021-22 Annual Report CEO’s closing remarks
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SLCC Annual Report 2020-21
- 2020-21 Annual Report Chair Foreword
- 2020-21 Annual Report CEO’s introduction
- 2020-21 Annual Report The SLCC at a glance
- 2020-21 Annual Report Our Board
- 2020-21 Annual Report SLCC Consumer Panel
- 2020-21 Annual Report Our ongoing response to Covid-19
- 2020-21 Annual Report Our customer service and accessibility
- 2020-21 Annual Report Our focus on early resolution
- 2020-21 Annual Report Our process improvement
- 2020-21 Annual Report Our staff and industrial relations
- 2020-21 Annual Report Our outreach and oversight work
- 2020-21 Annual Report Our contribution to national performance
- 2020-21 Annual Report Our statistics
- 2020-21 Annual Report CEO’s closing remarks
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SLCC annual report 2022-23
- Our Strategy and Operating Plan
- Our Performance
- Oversight & Research
- Our History
- Reimagine Regulation
- Equality
- How we are funded
- Consumer Panel
- Careers at the SLCC
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Rules, policies and publications
- Our Rules
- Policies
- Previous versions of Rules
- Updated SLCC Rules from 1 April 2023
- Biodiversity Reporting
- Board member expenses
- Board Member Register of Interests
- Board Standing Orders
- Commissioners Payments and Reimbursement of Expenses Scheme
- Gender Representation on Public Boards
- Gifts & Hospitality Registers
- Members' Code of Conduct
- Public Services Reform Act
- Risk Management Policy
- Scheme of Delegation
- Staff Code of Conduct
- The SLCC's Governance Arrangements
- Trade Union Facilitation Time
- Law Society of Scotland consultation on price transparency
- Law Society of Scotland consultation on Principles and Outcomes Focused Regulation
- Law Society of Scotland consultations on Regulation in the 21st Century
- May 2020 - Developing Scotland’s Artificial Intelligence (AI) Strategy consultation
- Post-legislative scrutiny of the Freedom of Information (Scotland) Act 2002
- Response to the Scottish Government consultation: Legal services regulation reform in Scotland
- Response to the Scottish Solicitors’ Discipline Tribunal Rules Consultation 2019
- Scottish Government Consultation on Scottish Court Fees
- Scottish Government Consultation on the Draft Gender Representation on Public Boards (Scotland) Bill
- Scottish Government’s consultation on the Licensed Providers Regulatory Scheme proposed by the Law Society of Scotland
- SLCC response to Law Society of Scotland strategy themes consultation
- 02 July 2019 SSDT consultation on standard of proof
- Our legal panel
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