SLCC annual report 2022-23
Every year we lay an annual report before the Scottish Parliament and publish it on our website. It highlights how we've performed in our work through the year, as well as complaints statistics and trends and a look ahead.
Our latest Annual Report covers July 1st 2022 - June 30th 2023
This year, we are again publishing our annual report in html and pdf.
SLCC Annual Report 2022 23
Download SLCC Annual Report 2022 23 PDF
585kb
2022-23 Annual Report Chair Foreword
2022-23 Annual Report CEO’s introduction
2022-23 Annual Report The SLCC at a glance
2022-23 Annual Report Our Board
2022-23 Annual Report SLCC Consumer Panel
2022-23 Annual Report Our performance and improvement
2022-23 Annual Report Our customer service and accessibility
2022-23 Annual Report Our oversight and outreach work
2022-23 Annual Report Our work on policy and reform
2022-23 Annual Report Our organisation
2022-23 Annual Report Our people
2022-23 Annual Report Our contribution to national performance
2022-23 Annual Report Our statistics
How many complaints did we receive and how many complaints did we close?