2009-18 Performance Archive
The SLCC's reporting year starts on 1 July and ends on 30 June of each year. We report on the enquiries and cases we have dealt with, the reporting periods are:
- Q1 - 1 July to 30 September
- Q2 - 1 October to 31 December
- Q3 - 1 January to 31 March
- Q4 - 1 April to 30 June
Complaint outcomes by stage up to Q2 2017-2018
Download Complaint outcomes by stage up to Q2 2017-2018 PDF
202kb
Complaint statistics for previous years
For more detailed statistics and commentary, see our Annual Reports.
Complaint outcomes, by stage, for reporting period from 01-07-2016 to 30-06-2017
Download Complaint outcomes, by stage, for reporting period from 01-07-2016 to 30-06-2017 PDF
188kb
Complaint outcomes, by stage, for reporting period from 01-07-2015 to 30-06-2016
Download Complaint outcomes, by stage, for reporting period from 01-07-2015 to 30-06-2016 PDF
184kb
Reporting period 1 July 2014 to 30 June 2015
Download Reporting period 1 July 2014 to 30 June 2015 PDF
148kb
complaint numbers July 2013 to June 2014
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24kb
Complaint numbers July 2012 to June 2013
Download Complaint numbers July 2012 to June 2013 PDF
24kb
Complaint numbers July 2011 to June 2012
Download Complaint numbers July 2011 to June 2012 PDF
107kb
Complaint stats 01/07/2010 - 31/06/2011
Download Complaint stats 01/07/2010 - 31/06/2011 PDF
35kb
Complaint stats full year 2009-2010
Download Complaint stats full year 2009-2010 PDF
63kb