Contact us

Get in touch with us on this form for advice on the process of making a complaint to us. 

Trying to make your complaint to us?  Don't use this form!  You can start your complaint here.

Unfortunately, there are some things we can't give advice on.  These include:

• Help with an ongoing legal case or transaction
• General questions about legal processes
• Finding/recommending a new solicitor
• Telling you if the fees you've been charged are reasonable or excessive

Here are some other organisations who may be able to help.

We aim to respond by email to queries within 3 working days. If you haven’t heard from us within this time, please check your spam or junk mail folder.

BSL users can contact us through Contact Scotland BSL