Percentage of Complaints Upheld and Number of Complaints

Request

1. What percentage of complaints against solicitors are upheld by the SLCC?

2. What number of complaints against solicitors were received in the last 5 years?

Response

FOISA Section 25 – Information available elsewhere.

In terms of section 25, information is exempt from disclosure where the requester can reasonably obtain the information without requesting it under FOISA.

This section recognises that where information is already available (in this case on the SLCC website) there is no need to provide an alternative right of access under FOISA.

This information is contained within the SLCC’s Annual Reports:

Our annual report (scottishlegalcomplaints.org.uk)

Previous annual reports (scottishlegalcomplaints.org.uk)

Although this information is already available, to assist you we have provided printed copies of the relevant pages of the reports for the last five years.