Our communication standards

Our Communication Standards are our commitment to anyone we engage with.

  • We’ll listen to what you have to say
  • We'll work towards an outcome for you from the outset
  • We'll treat you fairly with dignity and respect for your personal needs.
  • We'll do what we say we will
  • We'll be honest about what we can and can't do for you
  • We'll value your time
  • We'll be knowledgeable and well informed

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