For consumers
The SLCC deals with complaints, but we also believe that the points we pick up from complaints can help to ensure that things go right, from the very beginning.
These pages have guidance, advice and links specifically intended to help consumers. We cannot give you any legal advice, but we can help you understand the process and we’ve included contact details for other organisations who might be able to help you too.
Check the links below to help you find the information you need.