Further information

The time limits which apply depend on the type of complaint you are making. 

You can make a complaint about a practitioner who did not act for you. 

Download a template letter to help write a letter of complaint to your lawyer or firm. 

We are unable to provide legal advice but we can point you in the right direction.

If you don't want to use the online complaint form, you can download a complaint form, print it, complete it and return it to us.

People sometimes contact us because they are unhappy about a fee - there is some useful information about fees and billing in this section. 

Find out what impact this could have on your complaint.