Handling complaints
A handling complaint is a complaint about the way a professional organisation, such as the Law Society of Scotland or the Faculty of Advocates, has dealt with a conduct or regulatory complaint.
What is a handling complaint?
A complaint about the way a professional organisation has dealt with a conduct complaint.
When can I make a handling complaint?
Handling complaints must be made within six months of the date on which the professional organisation sent its final decision letter...
Handling complaint process
Read about the process we follow when we receive a handling complaint.
What action can we take?
We can't overturn a decision by a professional body - but we can make recommendations.
Our recommendations
Does the professional body have to follow our recommendations?
Make a handling complaint
Start making a complaint now.