News
SLCC Review of Guarantee Fund
In 2011 the SLCC published the results of research into Guarantee Fund claims. This research, which had been undertaken by the University of Manchester, suggested that there may be factors other than the merits of individual claims which affected the amounts which had been paid out. The research did not suggest what these other “factors” might be.
Good Practice Guidance
Good practice Guidance: The SLCC is committed to publishing best practice guidance in handling/preventing complaints.