News
Change to SLCC time limit for making a complaint
The SLCC has announced changes to the time limits for people making a complaint about a lawyer and/ or the adequacy of legal services in Scotland.
SLCC welcomes CMA legal services market study final report
The Scottish Legal Complaints Commission welcomes the Competition and Markets Authority (CMA)’s final report on the legal services market study for England and Wales.
SLCC Response to Law Society of Scotland legal action
The Law Society of Scotland has announced its intention to take legal action over our categorisation of certain complaints, which had formerly been ‘hybrids’.
This categorisation was carried out in the wake of a decision by the Inner House of the Court of Session that a single issue of complaint cannot be a ‘hybrid’- that is, contain elements of both conduct and inadequate professional service. This meant many valid complaints had no legal categorisation, and needed to be correctly categorised. We are disappointed in the Law Society of Scotland’s response, especially when in the Court of Session case the Society had positively supported the SLCC and helped explain to the Court that this way of classifying complaints had been in practice for some 30 years.