Best Practice Blog
Welcome to our blog where we share articles for the profession on best practice in complaint handling.
It’s good to talk if you want to get the best outcome
This article was first published in The Scotsman on 23 September 2024
PODCAST: Episode one - Understanding the importance of terms of business with Susan.
Podcast: In our first episode of our Legal Resolution Solutions podcast, we speak to Susan about the importance of terms of business.